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Reference Guide

Listing Details

A listing detail is like a high-level template for the eBay listings you are going to create. For example, a listing detail is where you select the shipping, payment, and return policies. Generally, you only need a few listing details, and you only have to create them once. See To Create a Listing Detail.

Listings

After you have taken care of the preliminaries (see An Overview of Marketplaces - eBay) you can create an eBay listing from the admin interface. There are two places where you can do this:

  • Menu> Marketplaces - eBay > Listings Tab Here you can create a listing for any of your products and see all of the listings that you've created
  • Menu> Catalog > Products tab > edit product > Marketplaces - eBay > Product Listings tab Here you can create a listing for the product you are editing and view the listings only for that product.

The functionality is basically the same in both tabs.

Create Listing See To Create a Listing for a Product with No Variants
Create Variation Listing Use this button if you are creating a listing for a product that has Variants. See To Create a Listing for a Product that has Variants
Update All Listing Details If you change a listing detail, you have to use the Update All Listings Details button to "push" the changes up to the listings in your eBay store.
Get Orders eBay order are automatically downloaded, basically in real-time, from your eBay store. However, if there is some delay with an eBay order being downloaded, you can click the Get Orders to force a download.
Update Shipping

If you edit an order in the admin interface that has been downloaded from your eBay store, and you change the order status to Shipped, the change is automatically uploaded to your eBay store.

If you use a third-party tool to change the order status, such as ShipWorks, the change is automatically made in the admin interface, but you have to manually update the status in your eBay store.

  1. Using a third-party tool, change the status of an eBay order to Shipped.
  2. In the admin interface, go to: edit product > Marketplaces - eBay > Listings tab
  3. Click Update Shipping.

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