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Reference Guide

Settings

General

Order Import:

When a customer buys something in your eBay store, the order is downloaded (almost instantly) to your Miva Merchant store. But you can use this field to control what orders from your eBay store will be downloaded to your Miva Merchant store. Your eBay orders can be viewed and edited in:

Menu >Order Processing > Orders tab.

  • Do Not Import eBay Orders: no orders from your eBay store will be downloaded.
  • Import eBay Orders if at Least One Matching Product is Found: if the eBay order contains at least one product that is in your Miva Merchant store, the order is downloaded.
  • Import all eBay Orders: All orders from your eBay store are downloaded, even if they are for products that do not exist in your Miva Merchant store.
Allocate Inventory When a Listing is Posted:

This checkbox is only used if you are tracking inventory in your Miva Merchant store. See Inventory Management.

  • If you don't check this box, your Miva Merchant inventory gets decremented when you download orders from eBay.
  • If you check this box, your Miva Merchant inventory is decremented when you create an eBay listing.
Share Inventory With eBay on Good Until Cancelled Listings:
  • If you don't check this box, your Miva Merchant store inventory is not changed, even if someone purchases the product in your eBay store.
  • If this box is checked, your Miva Merchant store inventory is decremented when someone buys the item in your eBay store.

Custom Fields

It will be a lot easier to understand this section if you read To Use eBay Item Specifics first.

When you create an eBay listing (actually when you select a category for your listing) eBay shows you a list of descriptive fields that are appropriate for the product. For example, if you are creating an eBay listing for a shirt, eBay asks you to fill out fields like the shirt brand and the sleeve length.

Specific Fields

If you sell the same shirt in your Miva Merchant store, you might wonder how you can get the eBay Item Specific fields to show up in your Miva store. That way, customers see the same information about the product, regardless of which store they are looking at.

Product Page

The purpose of the Custom Fields section is to "link" eBay Item Specific fields in your eBay store listings with custom product fields in your Miva Merchant store product pages.

  • You can set the value of the Custom Field and the eBay Item Specific field will have the same value.
  • The eBay Item Specific fields show up in your Miva Merchant product pages.

To Link eBay Item Specific Fields to Custom Fields in Your Miva Merchant Store

  1. Create a product in your Miva Merchant store. In our example, we'll create a red Hawaiian shirt.
  2. Fill out the fields in the edit product > Marketplace - eBay Listing Settings tab.
  3. If you want, you could fill out the fields in the listing settings tab after you create the custom field. However, you do need to know the exact name of the eBay Item Specific field that you want to duplicate in Miva Merchant. There's several ways to do this, but one way is to fill out the fields in the listing settings tab.

    See To Edit a Product's Listing Settings.

    When you select a Primary Category in the listing settings tab, Miva Merchant will download the Item Specific fields for that category. For our Hawaiian shirt, we set the Primary Category to:

    Primary Category

    As soon as we selected this Primary Category, Miva Merchant downloaded the eBay Item Specific fields for men's casual shirts:

    Item Specifics

    One of these fields is "Brand". This field exists in the eBay listing, but it won't show up when the customer looks at the shirt in our Miva Merchant store.

  4. Create a custom field in Miva Merchant.
  5. 3.1. Go to Menu> Utilities > Custom Fields tab.

    3.2. In the custom fields tab, click Add Custom FieldAdd

    Custom Field

    3.3. Go to Menu> User Interface > Pages > edit page PROD > Page tab > Product Display Layout section.

    3.4. Under Custom Fields, select the custom field that you just created and click Select, then click Update.

    Product Display Layout

  6. Link the custom field to the eBay Item Specific field
  7. 4.1. Go to Menu> Marketplaces - eBay > Settings tab > Custom Fields section. The custom field that you created will show up.

    4.2. Type in (or copy/paste) the exact name of the eBay item specific field and click Update.

    Custom Fields

  8. Enter a value for the custom field.
  9. 5.1. Edit a product and select the Custom Fields tab.

    5.2. We'll edit our Hawaiian shirt, enter a value for the Brand field, and then click Update.

    Custom Fields

  10. Update the Listing Settings tab
  11. 6.1. Edit a product and select the eBay Listing Settings tab

    6.2. Delete the value in the Brand field (if any), then click the Update button.

    Item Specifics

  12. Now product pages in our Miva Merchant store will display the Brand field, and the Brand field in our Miva Merchant store is linked to the Brand field that we'll use for eBay Listings for this product.
  13. Product Pages

    Notes About Linking Custom Fields to eBay Item Specific Fields

    • The update works in one direction: The process described above copies the field value from the Custom Fields tab to the Marketplaces - eBay Listing Settings tab, but not the reverse. If you change the field value in the listing settings tab, the value in the Custom Fields tab will not be updated.
    • If you change the custom field value, you must update the listing settings tab. For our Hawaiian shirt example, we went to the Custom Fields tab and set the Brand to "Miva". If we wanted to change the brand for our shirt, we would:
    1. Edit the shirt and select the Custom Fields tab.
    2. Change the value for Brand and click Update.
    3. Select the Marketplaces - eBay Listing Settings tab.
    4. Delete the current value for Brand and click Update

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