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Reference Guide

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Miva Merchant has three types of admin users: Administrators, Managers, and "ordinary" admin users. Please note that these users exist in the admin interface and are not related to customer accounts in your on-line store. To create customer accounts, see Menu> Customers.

To Create a New User

  1. Go to Menu> Users.
  2. Click Add User Add
  3. In the Add User screen:
    • User Name/Password: Enter the user name and password that the admin user will enter to log into the admin interface.

      The required length and complexity for admin passwords is set at Menu> Domain Settings > Domain Details tab > Password Settings section.

    • License: In Miva Merchant Version 9.0003 and later, there are several types of admin licenses. Please see Admin User Licensing in Version 9.
    • Administrator: Check the Administrator checkbox if you want this user to have all rights in all stores. If you want this user to be a store manager, do not check the Administrator box.
    • User May Create Additional Users: Check this box if you want this user to be able to create new accounts. Note that users who are not administrators or managers cannot create accounts with administrator rights. If you create a user who is not an administrator or manager, they will be able to create new accounts, but not with administrator rights.
    • Force Password Change at Next Login: If you select this option, the admin will have to change their password the first time that they login.
    • Account Expires on: Optionally choose whether this account will expire
  4. Click +Add
  5. Select the Settings tab.
    • Items per Page: In previous versions of Miva Merchant, PR8 and below, this setting controlled the number of records that would appear on a page in the admin interface; for example, the number of products shown in the Products tab. Miva Merchant Version 9 and above will almost always use Pagination or Infinite Scroll (see List Pagination, below), which do not make use of this setting.
    • Text Editor Settings:
      • Default to Rich Text Mode When Available: This option enables a rich text editor for product descriptions and other descriptive text. When checked, this option causes slower load times on pages with Rich Text editors.
      • Line Numbers Visible By Default in Source Mode: This option displays line numbers in text edit boxes.
    • List Load Count: The List Load Count setting only has an effect if you set List Pagination (see below) to "Always Use Infinite Scroll". If you are using infinite scroll pagination, the software has to load more records in the background as you scroll down the page. The List Load Count settings tells the system how many records it should load at a time.
    • List Pagination: See figure below. This field affects any screen in the admin interface where you see a list of records, for example, your products page, categories page, orders, etc. Generally, pagination is preferred on mobile devices with smaller screens.
      • Automatic: If you choose Automatic, the system will try to auto-detect the kind of device you are using to connect to the admin interface. If the system thinks you are using a mobile device (tablet, cell phone, etc.) it will set the list display to pagination. If the system thinks you are using a desktop computer, it will set the list display to infinite scroll.
      • Always Use Pagination: Choose this option to force screens to always display in pagination mode.
      • Always Use Infinite Scroll: Choose this option to force screens to always display in infinite scroll mode.


    Pagination mode: scroll through the list (products in this example) by clicking on the Page Forward/Page Back buttons.

    Infinite Scroll

    Infinite scroll mode: scroll through the list by moving the scroll bar up and down.

    • Display Hover Effect on Batch Edit Lists: This option turns on or off "row highlighting". It applies to any screen that displays a list. If this option is enabled, and you move the cursor over a row, the row will be highlighted.
    • Wrap Text in Product Description: See Description.
    • Use "Low Resolution Navigation Mode" below: This is another feature that makes the admin interface easier to use on mobile devices that have smaller screens. By default, this field is set to 570 pixels. If the system detects that your browser is less than 570 pixels tall, it will automatically modify some of the navigation elements in the admin interface.
    • System Detects

      Navigation Elements

  6. Click Update.
  7. Select the Preferences tab.
  8. This is a very seldom used screen. It shows an internal reference to every customization that you've made to the admin interface display in your account. For example, if you had gone to Menu> Catalog > Products tab, and changed the displayed width of the Code column, you would see something like this:

    Preference Name

    which indicates that you changed the width of the Code column in your Products page to be 236 pixels wide. There is not much reason to use the Preferences tab, although if you had made a number of changes to your display and you wanted to return those changes to default settings, you could:

    • Double-click on a Preference Value to edit it.
    • Select a preference record and click Delete User Preference Delete.

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