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Reference Guide

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Store Settings

Reports

Miva Merchant ships with five default reports:

Reports

The Best Sellers and Statistics reports were developed in earlier versions of Miva Merchant. These two reports display only on your Miva Merchant home page and cannot be edited. The other three reports: Recent Best Selling Products, Recent Sales, and Recent Sales Geographic Breakdown, can be edited, but you cannot change the Reporting Module (essentially the report type). Of course, you can also create new reports of any type.

To Run a Report

  1. Go to Menu> Reports.
  2. In the Reports tab, select a report (click once), then click Run Report.
  3. Run Report

  4. The report will open in a new window.

Recent Sales

To Edit a Report

  1. Go to Menu> Reports.
  2. In the Reports tab, click New Report.
  3. The Add Report dialog box will appear.
  4. The fields that show up in the Add Report dialog box will change depending on what you select in the Report Module field. Fields marked in bold are required. By default, Miva Merchant comes with four reporting modules:

  5. Geographic Sales
  6. Product Sales
  7. Sales
  8. Statistics Display

But more modules may appear if you have purchased third-party software.

Geographic Sales Report

Geographics Sales Report

Description: Enter a name to describe the new report.
Report Module: Essentially the report type.
Date Range: Time period covered by the report.
Group By: Not used by this report type.
Category: Enter a product category to limit the report to only products in that category. Leave the field blank to include all categories in the report. To increase the flexibility of your reports, you could create an inactive category, assign any products to it that you wish (since a product can belong to multiple categories) and then use that category for reporting purposes.
Product: Enter a product to limit the report to only that product. Leave the field blank to include all products in the report.
Metric: Select to have the report display gross revenue or units sold.
Address: Choose to base the report on the customer billing address or shipping address.
Country: Choose to have the report display data from all countries or from a single country.
State: Choose to have the report display data from all states or from a single state
Group By: Collate the report data by Country, State, City, or Zip Code. See below for an example.
Display:

Item(s) on the main screen / Item(s) on the expanded chart.

This field works in conjunction with the Group By field. For example:

  1. Set "Group By" to "State".
  2. Set "Main Screen" to "5".
  3. Set "Expanded Chart" to "10"
  4. The pie chart on the home page will show the top 5 states where you've received orders. If you click on the pie chart on the home page, you'll see an expanded version of the pie chart which will show you the top 10 states you've sold to.
Recalculate After: Automatically refresh the report data if it is being displayed in your admin home page.

Group by Zip and State

Product Sales Report

Add Report

Description: Enter a name to describe the new report
Report Module: Essentially the report type.
Date Range: Time period covered by the report.
Group By: Choose a group by increment of hour, day, week, month or year. You can then scroll through the data in the report by that increment. See the Sales Report for an example.
Compare Using: Collate report data by gross revenue or units sold. See example below.
Customers In/Not In Price Group: Price Groups enable you to offer special pricing to select customers. If you have created a Price Group, you can choose to show report data for only those customers in or not in that group.
Display:

Products on the main screen: Number of products that are displayed on your admin home page.

Products on the expanded chart: Number of products that are displayed when you click on the name of the report (for example, ) in the Reports main screen.

Products in exported data: Number of products that will be in the spreadsheet that you download by clicking on the CSV or XLS link in the Reports main screen.

Recalculate After: Automatically refresh the report data if it is being displayed in your admin main page.

Recent Bestselling Products

Sales Report

Add Report

Description: Enter a name to describe the new report
Report Module: Essentially the report type.
Date Range: Time period covered by the report.
Group By: Choose a group by increment of hour, day, week, month or year. You can then scroll through the data in the report by that increment. See below for an example.
Customers In/Not In Price Group: Price Groups enable you to offer special pricing to select customers. If you have created a Price Group, you can choose to show report data for only those customers in or not in that group.
Category: Enter a product category to limit the report to only products in that category. Leave the field blank to include all categories in the report. To increase the flexibility of your reports, you could create an inactive category, assign any products to it that you wish (since a product can belong to multiple categories) and then use that category for reporting purposes.
Product: Enter a product to limit the report to only that product. Leave the field blank to include all products in the report.
Display: Check the box next to the data that you want to see in the report.
Recalculate After: Automatically refresh the report data if it is being displayed in your admin main page.

Graphs

Statistics Display Report

Add Report

Description: Enter a string to describe the new report./td>
Report Module: Essentially the report type.
Date Range: Note used by this report.
Group By: Not used in this report.
Display: By default your admin site comes with both a Statistics report, and a Best Sellers report. Both of these reports use the Statistics Display module, and both reports only show up in the admin main page. Because these reports only show up on the admin main page, you cannot have more than 1 Statistics and 1 Best Seller report at a time.
Recalculate After: Automatically refresh the report data if it is being displayed in your admin main page.

Statistics

The Statistics Display report in your admin main page.

To Delete a Report

  1. Go to Menu> Reports.
  2. In the Reports tab, double-click on the report that you want to delete. The Edit Report dialog box will open.
  3. Click the Delete button.

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