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Reference Guide

Admin User Licensing in Version 9

As of Miva Merchant Version 9.0003, there are three types of admin user licenses:

  • Concurrent: These are "standard" licenses for most admin users. Concurrent licenses form a pool of available logins. If you have three concurrent licenses, then three of your admin users can login at the same time.
  • Reserved: A reserved license is almost identical to a concurrent license, but it is not part of the concurrent license pool. A reserved license might be used by someone in your organization who needs 24/7 access to the admin interface, even if all of the concurrent licenses are in use.
  • Developer: A developer license can be used in any store, in any domain, and is not part of a concurrent license pool.
Monthly Fee License Key Expires Restricted To A Store/Domain Assigned To A Specific User Part Of A License Pool
Concurrent

Reserved

Developer

Information about your licenses is available in the following locations:

http://docs.miva.com/reference-guide/Domain-Settings

Licenses and Users

When you create an admin user in Version 9.0003 or later, you assign that user to a specific type of license. See To Create a New User.

Add User

Concurrent Licenses

Concurrent licenses form a "pool" of available licenses. You can create as many admin user accounts as you wish, but the number of admin users who can login at the same time (concurrently) is limited to the number of licenses that you've purchased. For example, you can create ten admin user accounts, but if you only have two concurrent licenses, only two admins can be logged in at the same time.

Each Miva Merchant store that you own comes with a single concurrent license. This base license is "bound" to that store. For example, if you purchased two stores, each store would have a single concurrent license. You wouldn't be able to use both licenses in one of the stores.

You can buy additional concurrent licenses for a monthly fee, and you can add and drop licenses whenever you want. These additional licenses are bound to a domain.

Example 1: You have one store. You purchase four additional concurrent licenses. You have a total available pool of five concurrent licenses.

Example 2: You have two stores in the same domain. Each store comes with one license. You purchase one additional license. You can use the additional license with either store.

Admin Domain

Example 3: You have two stores in different domains. You purchase one additional license. This license has to be assigned to one of your domains.

Admin Domain

If all of your concurrent licenses are currently in use, and another admin user tries to login with a concurrent license, they'll see a message like this:

Concurrent License

In the figure above:

  • We have one concurrent admin user license, but two admin user accounts:

    User test, logged in from IP address 26.865.86.228

    User test2, trying to login from IP address 26.865.86.226

  • Both of these users have administrator rights, so they can close someone else's session.

User "test" is logged in and is using our only license. When "test2" tries to login, they have a few options:

  • Click Try Again to see if any concurrent licenses are available
  • Click Logout.
  • Click Buy Additional Licenses.
  • Click Close Session. User test will be logged out of the admin interface and the license becomes available.

Reserved Licenses

A reserved license is not part of the concurrent license pool. Concurrent licenses are shared by all admin users, but a reserved license is assigned to a specific user account. With a reserved license, that user can always log into the admin interface, even if all of the concurrent licenses are being used. Like a concurrent license, you purchase a reserved license for a monthly fee.

If you are an administrator, and all of the concurrent licenses are in use, you can close the session used by a concurrent license to make that license available. The session used by a reserved license cannot be closed by an administrator.

Common uses for reserved licenses are:

  • A store owner or employee who needs uninterrupted access to the admin interface.
  • An external software module that must always be able to connect programmatically to Miva Merchant.
To Use A Reserved License
  1. Purchase the reserved license from Miva Merchant.
  2. In the admin interface, create a new user, or edit an existing user.
  3. In the Add/Edit User > User tab, select Reserved Seat, then enter the reserved seat license key you got from Miva Merchant.

Reserved Seat

Developer Licenses

As the name suggests, this type of license is intended specifically for people who create Miva Merchant stores and store features. Developer licenses are purchased monthly like concurrent licenses, however, a developer license is not part of the concurrent license pool. Even if all concurrent licenses are in use, the developer license is still available. The session used by a developer license cannot be closed by an administrator.

Unlike the other license types:

  • A developer license can be used in any store, in any domain.
  • A developer license has a special key that expires on the last day of each month. When you apply for a developer license, you give Miva Merchant your email address. Once your developer application is approved, you will automatically receive a new developer license key on the first of each month.
To Use a Developer License
  1. Purchase a developer license from Miva Merchant.
  2. When the developer application is approved, the developer will be sent a special license key.
  3. In the admin interface, create a new user, or edit an existing user.
  4. In the Add/Edit User > User tab, select Developer.
  5. Developer

  6. The developer opens a browser window and navigates to your admin interface
    • The first time that the developer logs into your store, they must change their password and enter their license key. The developer only has to change their password once.
    • For the next 30 days, the developer will only have to enter their username and password.
    • At the end of 30 days, the developer will be prompted to enter a new license key.

License Key

Purchasing Additional Admin User Licenses

Method 1:
  1. If you try to log into the admin interface, and all of the available licenses are in use, you'll see a message similar to the one shown above.
  2. Click the Buy Additional Licenses button.
Method 2:
  1. Login to the admin interface.
  2. Go to Menu> Domain Settings > Domain Details tab > Information section.
  3. Click Manage License.

Looking for Developer Docs?

We have a whole section for that, including: Developer Training Series, Template Language docs, Module Development tutorials and much, much more.

Head to the Developer Section

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