Reference Guide

Marketplaces

Listings

The Listings tab shows every "link" that you've created between a product in your Miva Merchant store and a product in your Amazon store.

The name of this tab is a bit misleading. Unlike eBay, Amazon is not an auction site and does not have time based listings. For Amazon you link products in your Amazon store to identical products in your Miva Merchant store. If you are tracking inventory on that product, your Miva store inventory will drop if a customer buys the product in your Amazon store.

To Link Your Miva Merchant Product to Your Amazon Product

1. Create a product in your Amazon store.
2. Create the same product in your Miva Merchant store.
3. Link the two products.

3.1. In the admin interface, go to > Marketplaces - Amazon > Listings tab.

3.2. In the Listings tab, click Add Amazon Product.



3.3. Enter a Product Code: Enter the code of a product in your Miva Merchant store. In our example, we have a pen product in our Amazon store. We created the identical product in our Miva Merchant store and gave it the code "pen_vitamin".

3.4. Click Add.

3.5. Now Miva Merchant is going to establish a link between the product in your Miva Merchant store and the same product in your Amazon store.



3.6. Select an Account: The Account is the link that we created between our Miva Merchant store and our Amazon store. See Marketplaces - Amazon > Accounts Tab.

3.7. Seller SKU: Enter the SKU (Stock Keeping Unit) of the product in your Amazon store.

3.8. Click Search.

Miva Merchant will connect to your Amazon store and try to find the SKU that you entered. If Miva Merchant finds the SKU it will download the product's ASIN and title from your Amazon store. The ASIN is the Amazon Standard Item Number. It's a 10 digit code that Amazon uses to identify products.

3.9. Click Add Product.

3.10. There is now a link between the product in your Amazon store and the same product in your Miva Merchant store.





• Title: The title of the product as it appears in your Amazon store.
• Product: The product name as it appears in the admin interface. edit product > Product tab > Details section > Product Name field
• Account: the link that you created between your Miva Merchant store and your Amazon store.
• Seller SKU / ASIN: Amazon product IDs.
• Quantity: The quantity that is available for purchase in your Amazon store. Please note that there can be a delay of up to 45 minutes in getting updates back from Amazon. See also: Update Inventory
• Price: The product price in your Amazon store.

Get Orders Button

Orders from your Amazon store must be downloaded manually

1. Go to > Marketplaces - Amazon > Listings tab.
2. In the Listings tab, click Get Orders.

2.1. In the Import Orders From Amazon dialog box:

• Enter a date range for the orders that you want to download, or
• Enter a list of comma separated Amazon order IDs.

2.2. Click Get Orders

Update Shipping Button

If you edit an Amazon order in the admin interface and you change the status of the order to shipped, the shipment status change is automatically uploaded to your Amazon store. If you are using a thirdparty tool to edit orders, like ShipWorks, the change to shipment status is automatically made in your Miva Merchant store, but you must use the Update Shipping button to update the shipping status in your Amazon store.

If you change the shipment status of an order in your Amazon store, you must use the Get Orders Button to download the shipment status change from your Amazon store to the admin interface.

Adjust Price

This button is only visible when you select a product link in the Listing tab. Use the Adjust Price button to change the price of an Amazon product. Using the Adjust Price button does not change the price of a product in your Miva Merchant store.

1. Go to > Marketplaces - Amazon > Listings tab.
2. In the Listings tab, select a linked product.
3. Click Adjust Price.
4. In the Adjust Price on Amazon dialog box, enter a price for the Amazon product and click Adjust Price.

   

Update Inventory

This button is only visible when you select a product link in the Listings tab. Use the Update Inventory button to make changes to your Amazon product inventory from the admin interface. For example, even if you have quantity 100 of a product, you might want to allocate quantity 5 of that item for your Amazon listing.

1. In the Listings tab, select a product link and click Update Inventory.
2. In the Update Inventory on Amazon dialog box, change the inventory field to the number of products you want to be available in your Amazon store. In our example below, we are going to make quantity 5 available in our Amazon store. Our Miva Merchant store has quantity 100 of this product.
3. Click Update Inventory.

Log Console

The Log Console tab is used mainly by Miva Merchant support to troubleshoot the connectivity between your Miva Merchant store and your Amazon store.