Reference Guide

Utilities

Review Baskets

You won't see this tab until you install the Review Baskets module.

Review Baskets give you a bird's-eye view of all the current baskets in your store (expired and not expired). You can delete baskets from this tab, but you can't add or remove basket items.

If you need to add or remove items from a basket, see: Shop As This Customer. Note that you can only use Shop As This Customer if the basket was created by a customer who was signed into their account. You can't use Shop As This Customer if the basket was created by someone who wasn't using an account in your store. See Basket Status.

But see also:

• Data Management > Database Tools Tab > Delete Shopping Baskets
• Basket Inventory
• Basket Timeout

Basket Types

The Basket Type is one of the columns you'll see in the Review Baskets tab. The values for Type are:

• Valid: a Valid basket has not yet expired.
• Expired: The basket has reached the configured timeout (60 minutes by default). See Basket Timeout. No one (neither you or your customer) can add or remove items from an expired basket. Note that basket items are not returned to your inventory until the basket is deleted.

Basket Status

The Basket Status is one of the columns you'll see in the Review Baskets tab. The values for Status are:

• Anonymous: The basket was created by:
• Someone who doesn't have an account in your store, or
• Someone who has an account, but wasn’t signed in.
• Customer: The basket was created by someone who was signed into their store account.
• Checkout: The customer is currently going through the checkout process. See Customer Workflow in Your Store.

To Install the Review Baskets Module

1. Go to > Utilities > Add / Remove Modules.
2. In the Available Modules section, click on the Install button under Review Baskets.

To Delete a Basket

To Delete All Baskets

1. Go to > Utilities > Review Baskets tab.
2. In the Review Baskets tab, click Delete All Baskets.

But see also > Data Management > Database Tools Tab > Delete Shopping Basket

To Delete a Single Basket - Method 1

1. Go to > Utilities > Review Baskets tab.
2. In the Review Baskets tab, select a basket, then click Delete Basket .

To Delete a Single Basket - Method 2

1. Go to > Utilities > Review Baskets tab.
2. In the Review Baskets tab, select a basket, then click View Contents . You can also double click on a basket.
3. In the View Basket screen, click Delete This Basket.

To View the Contents of a Basket

When you view the contents of a basket you can see more details and you can delete the basket, but you can't add or remove items. If you need to add or remove items from a basket, see: Shop As This Customer.

1. Go to > Utilities > Review Baskets tab.
2. In the Review Baskets tab, select a basket, then click View Contents . You can also double click on a basket.

To Expire Baskets

You can't expire individual baskets, but you can control how long a basket can remain unchanged before the system automatically marks it as expired. See Basket Timeout.

Shipping Estimate

The shipping estimate feature allows customers to get shipping estimates for their current basket, or for individual products, without having to start the checkout process. You can add this feature to any page in your store, but it's usually added to the Product (PROD) and Basket (BASK) pages.

To Enable the Shipping Estimate Feature

1. Add the module.
• 1.1. Go to > Utilities > Add/Remove Modules tab.
• 1.2. In the Available Modules section, click on the Install button under Shipping Estimate.
2. Modify your template code.

Most store owners add the Shipping Estimate feature to the Basket page (BASK), or the Product page (PROD).

2.1. Go to > User Interface > Pages tab > Edit page BASK or PROD > Page tab > Template field.

2.2. If you are editing the BASK page:

We need to add a line of template code that will determine where the Shipping Estimate link will show up in our on-line store page. In our example, we'll modify the template code so that the Shipping Estimate link shows up below the PayPal button.

2.2.1. Search for the line in the template field that contains the string "PaypalExButton".

2.2.2. Below the line for the PayPal button, add this code:

2.2.3. Click Update

2.3. If you are editing the PROD page:

2.3.1. Search for the line: <mvt:item name="product_display" />

2.3.2. Replace it with:

2.3.3. Click Update.

3. Assign the Shipping Estimate Item.

3.1. Go to > User Interface > Items tab.

3.2. Search for the item: shipestimate Note that we are not looking for the item: shipestimate_rates

3.3. Edit the item shipestimate and select the Pages tab.

3.4. Assign shipestimate to page BASK or PROD (or both).

To Configure Shipping Estimate

Assuming that you added the Shipping Estimate feature to either page BASK or page PROD: Go to > User Interface > Pages tab > Edit page BASK or PROD > Shipping Estimate tab.

Add/Remove Modules

To Add Utilities Modules

1. Go to > Utilities > Add/Remove Modules tab
2. Select the Available Modules section.
3. Click on the Install button for the Utilities module that you want to add.

To Remove Utilities Modules

1. Go to the > Utilities > Add/Remove Modules tab.
2. Select the Installed Modules section.
3. Click on the Remove button for the Utilities module that you want to remove