Availability Groups allow you to control what categories and products your customers see in your store, based on their membership in a group. For example, you could use Availability Groups to offer different products or packaging to retail versus wholesale customers.
Availability Groups are similar to Price Groups. However, where Price Groups focus on a product’s price, Availability Groups focus on making certain products available only to select customers.
To create an Availability Group, click the Customers header on the left side of the page, then click the Availability Groups tab.
Next, click the Add Availability Group button in the upper right corner. Give the group a name and then click Save Changes, or if you want to create another Availability Group, hit enter on your keyboard.
After that, click the box next to the group in the batch list you wish to work with.
From there, you have several options.
Clicking the Categories button, allows you to select the Categories you wish to include in the Availability Group.
If you select the Menu button, a drop down opens with the following options:
In this Use Case we will create a store category called “Bulk Produce” and we’ll also create two Availability Groups; “Retail” and “Wholesale.” We’ll add a customer to each group, but no categories or products yet.
At this point, when a customer visits your online store, they will either be:
Technically the customer could be a member of both the Retail and Wholesale groups, but for the sake of this example, we’ll assume that they are in one of the groups.
At this point, we have not assigned the Bulk Produce category to any Availability Group, so it is visible to everyone; members of any group as well as customers who visit your store and are not signed in.
Next, we’ll add the Bulk Produce category to the Wholesale Availability Group.
Finally, we’ll add the Bulk Produce category to the Retail Availability Group, in addition to the Wholesale Availability Group.
Availability Groups are “subtractive” in nature. Things that are added to a group, like a shipping method, or a category of products, cannot be seen or used by customers who are not part of that group.