Try our new AI assistant by clicking the chat icon in the lower right corner.

Customers - Create a Customer Account

To create a customer account, click the Customers header on the left side of the page. Make sure you are on the Customers tab, then click the Add Customer button in the top right corner.

Alt text here

In the box that opens, fill in the fields as desired.


The Login field is hidden by default because it has been replaced by the customer's email address. The show/hide toggle allows you to view it for legacy customers who still use the field. Miva allows users to use either a "login" or "email address" to log into their account.

The Outside US toggle is off by default. If you click it, it toggles the field to be an open text field allowing for the entry of any value.

If the customer’s shipping and billing addresses are different, unselect the Same as Shipping Information box and fill in the billing address.

When finished, click the Add button, or, if you wish to add additional customers, click the Add+ button.


Customers can also create their own accounts while visiting your online store.

Customers are able to have multiple addresses if needed. Those can be entered in the Customer dashboard. See link below.

Next Section

Looking for Developer Docs?

We have a whole section for that, including: Developer Training Series, Template Language docs, Module Development tutorials and much, much more.

Head to the Developer Section

This website uses cookies to identify visitors, track visitors to our website, store login session information and to remember your user preferences. By continuing to use this site you agree to our use of cookies. Learn More.

This website uses cookies. By continuing to use this site you agree to our use of cookies. Learn More.


Copyright © 1997 – 2021 Miva©, Miva Merchant©, MivaPay©, MivaCon© Miva, Inc. All Rights Reserved.