Customers - Customer Quick Add

Miva allows store owners to use a Customer Quick Add Action (ICSQ), which allows you to create a new customer account in Miva with only a customer login/email and a password. All the other bill to and ship to fields are optional.

In addition, if this quick add is used on the order invoice page, the current order will automatically be linked to the newly created account.

The default theme for Miva, Shadows, has been updated to include the Quick Add action on the invoice page by default.

Example: Quick Add Form

Shadows Updates

Below is the default code to add this to your INVC screen if you are using Shadows.

Shadows Template Changes

Usage

When 10.00.05 was rolled out, it introduced a new runtime action, ICSQ, which allows customer accounts to be created with a limited set of fields, bypassing the configuration for required shipping and billing addresses. Field names are identical to the current ICST action.

The following fields are required:

One of Customer_LoginEmail or Customer_Login
Customer_Password

The remaining fields are optional.

Customer_ShipFirstName	Customer_ShipLastName
Customer_ShipEmail	Customer_ShipCompany
Customer_ShipPhone	Customer_ShipFax
Customer_ShipAddress1	Customer_ShipAddress2
Customer_ShipCity	Customer_ShipState
Customer_ShipZip	Customer_ShipCountry
Customer_BillFirstName	Customer_BillLastName
Customer_BillEmail	Customer_BillCompany
Customer_BillPhone	Customer_BillFax
Customer_BillAddress1	Customer_BillAddress2
Customer_BillCity	Customer_BillState
Customer_BillZip	Customer_BillCountry

Error Handling

Any validation errors that occur in the new action, result in the customer_invalid_addinfo UI exception being thrown. If a customer enters a password that does not meet the minimum password requirements, or tries to create an account using an email address for an account which already exists, they will be sent to the Account Create Page (ACAD) with the appropriate error message.

If the customer fixes the error and continues to create the account, the order they just placed will correctly be linked to the newly created account.

Order Linking

The ICST and ICSQ actions now support the ability to link a recently created order to a newly created customer account when the following criteria are met:

The basket has an associated, completed Order ID (g.Basket:order_id NE 0 AND g.Basket:order_proc).
A valid checkout session exists and has been verified through the use of cookies or the Checkout_Session_ID parameter.
The referenced order does not already have an assigned customer.

Basket Handling Post Order

To facilitate this functionality, baskets are handled differently post-order.

In previous versions of the software, after resetting the existing basket contents, a new basket entry was created only when the order was placed by a logged-in customer (this allowed the customer to stay logged in post order).

Now, a new basket entry is created for all transactions. This could result in slightly more entries in the sNN_Baskets table than in previous versions, but since the basket is only created post-order, and the intention is to encourage those users to create a customer account (which would have created a basket anyway), we do not believe this will be a major impact.

Next Section

Customers - Business Accounts