Subscriptions

Any product on your website can be sold as a subscription product. Subscription terms are configurable as desired.

Customers purchasing subscriptions on your website must have an account on your site in order to purchase a subscription because their credit card information must be on file for the subscription to process.

Important

In order to offer subscriptions on your website your site must be using MivaPay. For more information on MivaPay, click here.

On this Page

Enabling Subscriptions for a Product

To enable subscriptions for a product, on that product’s page, scroll down to the Subscriptions Settings section.

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Enabled:Allows customers the option to choose a subscription when purchasing the product.

Require Subscription When Purchasing Product:When checked, only allows the customer to purchase the product as a subscription. This setting will force customers to select a subscription term when adding the product to their cart.

Cancellation:Check either Not Allowed or Allowed After X Fulfilled Orders, with X signifying the number of orders required before a customer can cancel their subscription.

Quantity Changes:Check either Not Allowed or Allowed After X Fulfilled Orders, with X signifying the number of orders required before a customer can change the quantity of items ordered with each subscription.

Term Changes:Check either Not Allowed or Allowed After X Fulfilled Orders, with X signifying the number of orders required before a customer can change the term of their subscription.

Delivery Date Changes:Check either Not Allowed or Allowed After X Fulfilled Orders, with X signifying the number of orders required before a customer can change the date their subscriptions are delivered.

Caution

For Cancellation, Quantity Changes, Term Changes and Delivery Date Changes, a value of 0 for X means that action is allowed immediately.

Establishing Subscription Terms

1. To establish the subscription term for the product, click the Subscription Terms tab.

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2. Next, click the New Subscription Term button in the top right corner.

3. In the Add Product Subscription Term box you will enter specific information about the term you desire to establish.

Term:This is the total number of orders your subscription term will have. The value “0” creates and indefinite number of orders.

Frequency:This determines how often a subscription will be delivered. For additional information on subscription frequency, click here.

Description:This is what the customer sees about the subscription. It can either be auto-generated based on input parameters or custom text can be entered.

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4. When finsihed, click the Add button.

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